Privacy Policy

At One Shop Lahore, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases online. Please take a moment to read this policy carefully to understand how we handle your personal data.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us through our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our site. This information helps us improve our website and services.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery, and to provide you with updates on your order status.
  • Customer Support: Your information allows us to respond to your inquiries, provide customer service, and address any issues or concerns you may have.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
  • Site Improvement: We analyze non-personal information to improve our website’s functionality, content, and user experience.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting marketing activities. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information at any time by logging into your account or contacting us directly.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us.
  • Data Deletion: You may request the deletion of your personal information by contacting us, and we will comply with your request, subject to any legal obligations to retain certain data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

One Shop Lahore

Contact Number : +92 326 5150500
E-mail : info@oneshoplahore.com
Address : Allama Iqbal Rd, Saddar Mughalpura, Lahore, Punjab